Reviews for Napa, CA Optometrist Phong Vu, O.D. Eyelid Surgery Services

I've been going to Eye Specialists for somewhere around ten-twelve years. I have found the the reception to be efficiently professional. Appointment reminders are sent ahead of time both by post card and by phone call. Cancellations are accepted graciously and in this time I've never felt the need to complain about anything save once ... I had a prescription either mis-read or mis-ground by their optical company. After rechecking my eyes, the prescription was resent and the reground glasses were returned ... with, of course, no additional charge.The waiting room is large, their are 16 to 20 lobby type cushioned chairs. Sometimes the waiting room is full; sometimes nearly empty. Depends on timing.I noticed people in the thread complaining about multi-scheduling of appointments. ALL medical offices do that. I've rarely waited longer than ten minutes to see the optometrist to get my prescription checked; and once done, rarely more than ten minutes for my appointment with the ophthalmologist. I always bring a book, but then, I always take a book everywhere.Dr. Vu and Dr. Jamison are my optometrist and ophthalmologist and each have always answered all my questions to the level of detail I desired (I have some grounding in science) and have been courteous about doing so.When getting fitted for my glasses, the technician fitting and adjusting has been spot on ... and when I've come in for a screw replacement for an errant temple screw, they've assisted with a smile and cleaned those nose pads as well.So ... for me ... five stars. More

I’ve been going to Eye Specialists for somewhere around ten-twelve years. I have found the the reception to be efficiently professional. Appointment reminders are sent ahead of time both by post card and by phone call. Cancellations are accepted graciously and in this time I’ve never felt the need to complain about anything save once ... I had a prescription either mis-read or mis-ground by their optical company. After rechecking my eyes, the prescription was resent and the reground glasses were returned ... with, of course, no additional charge.The waiting room is large, their are 16 to 20 lobby type cushioned chairs. Sometimes the waiting room is full; sometimes nearly empty. Depends on timing.I noticed people in the thread complaining about multi-scheduling of appointments. ALL medical offices do that. I’ve rarely waited longer than ten minutes to see the optometrist to get my prescription checked; and once done, rarely more than ten minutes for my appointment with the ophthalmologist. I always bring a book, but then, I always take a book everywhere.Dr. Vu and Dr. Jamison are my optometrist and ophthalmologist and each have always answered all my questions to the level of detail I desired (I have some grounding in science) and have been courteous about doing so.When getting fitted for my glasses, the technician fitting and adjusting has been spot on ... and when I’ve come in for a screw replacement for an errant temple screw, they’ve assisted with a smile and cleaned those nose pads as well.So ... for me ... five stars. More

My eyes are in good hands - Dr. Bosetti likes to joke with me at the start of the visit but when he gets down to business he gets very serious and I can tell he really cares about my health. When I needed cataract surgery he explained all of the options to me, and provided his recommendation--not the most expensive option, the one that he thought was right for me!! I followed his advice and the results were great. Very grateful for my improved sight. More

Dr Bosetti is the best eye doctor!! He and his staff are very professional and helpful. He is observant and funny and friendly, and just a great listener and all-around guy. I am so grateful to have him looking out for my vision. (hah! get it?) Seriously, though--I recommend him highly. He always does what is best for me in terms of treatment options for my eyes, and is careful to explain to me all the pros and cons of different methods, so I can make an informed decision. More

Five Stars - Dr Bosetti is the best eye doctor!! He and his staff are very professional and helpful. He is observant and funny and friendly, and just a great listener and all-around guy. I am so grateful to have him looking out for my vision. (hah! get it?) Seriously, though--I recommend him highly. He always does what is best for me in terms of treatment options for my eyes, and is careful to explain to me all the pros and cons of different methods, so I can make an informed decision. More